To the extent permitted by law, we offer no refunds unless a Product is faulty. If you receive a faulty Product you must advise us via email within 7 days of receiving the Product and return the Product in its original packaging to us before we can provide a refund. We do not offer refunds if a Product is lost once it has been dispatched from our warehouse. We do not accept returns or provide refunds for dissatisfaction with the product unless the product is faulty.
We are not able to accept faulty products or returns from purchases made outside of the Site.
Returns should be sent to: Focus Factor®, 7850 Ruffner Avenue, Van Nuys, CA 91406.
No refunds can be received after 60 days from purchase.